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Transforming hospitality in Mexico

ABOUT US

Arriva Hospitality Group: A Legacy in Hospitality

We are a recognized leader among hotel groups in Mexico, distinguished by a strong organizational culture and an integrated portfolio of solutions designed to optimize every stage of the hotel value chain and real estate development. With presence in key cities and beach destinations, we ensure operational excellence and create meaningful hospitality experiences.

MISSION AND VISION

Mission

To create memorable experiences in hospitality services.

Vision

To be the best hotel operator in Mexico, with a focus on families, grounded in our organizational culture, with social responsibility and operational efficiency, reaching a GOP of 45% and serving 5 million families by 2032.

History

1967-1977

1978-1998

1999-2005

The Modern Era

1967-1977

PRESENCE AND REACH

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BUSINESS MODELS

HOTEL EXPERIENCE

Hotel Group

Hotel Group

A portfolio of proprietary brands including beach and city hotels, designed for diverse traveler segments.

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Hotel Operator

Hotel Operator

Comprehensive hotel management focused on profitability and guest experience through efficient hotel operations management.

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Vacation Club (Golden Shores)

Vacation Club (Golden Shores)

A leading vacation membership program in Mexico that delivers planned vacations and exclusive benefits.

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International Commercialization (International Hospitality Travel)

International Commercialization (International Hospitality Travel)

Hospitality sales and marketing through global hotel sales representation and international distribution.

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Real Estate Development (DIAHG)

Real Estate Development (DIAHG)

Specialized hotel real estate development and renovation projects for tourism-driven assets.

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B2B

HOTEL EXPERIENCE

B2B

BY THE NUMBERS

Our Legacy in Numbers

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Own Rooms

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Operated Rooms

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Signed Rooms

ORGANIZATIONAL CULTURE

La Octava: Our Signature Hospitality Hallmark

Through La Octava, our defining hallmark, we cultivate service excellence that builds trust, strengthens community, and creates lasting relationships. We believe human capital is the true engine of hospitality, and we actively promote growth, well-being, and recognition across our teams.

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Quality

Quality is integral to who we are. We consistently strive to deliver our very best.

EXPERIENCED LEADERSHIP

A strong executive committee and a management team with extensive experience support every decision made by Arriva Hospitality Group. Transparency and institutional credibility guide our leadership.